Question: Do I Need To Return My YouView Box?

Do I have to return my BT Home Hub?

If you decide to leave BT or you move to a new plan that includes a new BT Hub and/or BT TV box, you’ll need to return the old kit you loaned from BT, or you may face charges.

It’s totally free to send back – BT will send you a jiffy bag with a returns label..

What happens if I don’t return my Sky box?

If you don’t return this equipment within the time frame given, you’ll have to pay a Non-Return charge. We’ll contact you to let you know if you need to pay these charges and how much they are. Good to know: Not returning your equipment, and then not paying subsequent bills can affect your credit score.

Do I need to return my EE router?

The EE router does not need to be returned. Your number can be transferred. Make sure your new provider is aware of this when you sign up.

Do you have to return sky box when you cancel?

You need to return your equipment within 60 days of your service(s) ending, or within 30 days if we’ve cancelled your services because you’ve fallen into debt – although sometimes we might ask you to return it sooner.

Do I have to return my router?

If you’re planning on disconnecting or downgrading any Spectrum services, you’re responsible for returning any leased equipment, including modems, routers, Spectrum receivers and any auxiliary equipment provided by Spectrum. You’re not required to return any remotes or cables that came with your equipment.

What do I do with my old BT router?

Customers will be sent a padded envelope to return their router to BT. They will also be able to drop off equipment at a BT and EE shop on the high street. The company said any previous customer who still has an old BT router lying around is welcome to return it.

Do I need to return my router?

You do not have to return the router to NOW TV following cancellation or end of contract, unless you want them to recycle it for you (which is a service that they are obliged to offer).

Do I have to pay for YouView?

There is no monthly subscription charge. However, there are half the amount of TV channels available with YouView and even less choice in terms of pay-per-view content.

Will my YouView box work if I leave TalkTalk?

Re: Will Youview+ box work after leaving TalkTalk TV? The box would work with another provider, but would only receive subscription based channels if that provider supplied youview content. All the usual freeview and on demand services such as BBC Iplayer , ITV player etc would continue to work.

Can I change my contract phone if I don’t like it?

You simply don’t want that phone or contract anymore. There’s no problem; the device isn’t broken, the contract fits your needs, everything is fine except that you have changed your mind (the returns process for defective merchandise or inappropriate contracts is different).

Do you have to return your BT YouView box?

Re: “Return your youview box or you will be charged” If you have completed your initial BT YouView contract with your original box, then the box is yours to keep. Just ignore the messages.

Can you still use a BT YouView box without subscription?

You’ll be able to use the boxes as standard Youview boxes but you won’t have access to Bt subscription services such as sport. … You can buy BT boxes in the high street and use them without any connection to Bt.

Do you need to return sky box?

Sky+ TV – This includes any Sky TV related equipment, such as Sky box or Sky remote. … Sky Q – As Sky Q equipment is loaned to you, you’ll need to return all equipment, including any remotes, cables, and accessories, when you’ve ended your contract and can send any faulty items back within 12 months for us to replace.

Is YouView same as FreeView?

Currently Freeview Play only supports BBC iPlayer, ITV Player and All 4, with Demand 5 on the way. Conversely, YouView has all four services and also includes STV Player, Milkshake!, UKTV, S4C and Quest. If that wasn’t enough, YouView also supports Netflix, Now TV and Sky Store.

What does a BT YouView box do?

What is YouView? It’s essentially a set top box you for your TV that combines two over 70 channels of basic digital TV, and catch up and on demand services via a broadband connection. You can pause and rewind live TV, and if you buy a YouView+ box you can record programmes as well.

What happens to my YouView box when I leave BT?

B: the customer can continue to use the YouView box as a perfectly good digital video recorder. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. All other functions remain intact.

Can I still use my Sky box after cancellation?

When you cancel your subscription your Sky+ box will still work and using your now deactivated viewing card you will still be able to receive a handful of unencrypted free-to-view (FTV) channels, including BBC1, 2, ITV1, C4 and C5.

How long does EE take to refund?

When will I get my refund for a returned device? Once we’ve received your cancellation request and any equipment you need to return, we’ll refund you (including any deposit or upfront payment) within 14 days. If you bought a pay monthly plan, a final bill will be sent to you via post.

Does EE have a 14 day cooling off period?

How do I cancel a contract within 14 days in store? We don’t offer a change-of-mind policy in store but if you’re experiencing coverage issues, or our coverage doesn’t meet your expectations, you can return your purchase within the first 14 days to any of our stores. Please make sure you’ve got: your receipt.