Question: How Do You Go Above And Beyond At Your Job?

How do you exceed expectations?

Here are 11 simple ways by which any business can look to exceed customer expectations.Collect Customer Feedback.

Focus on the Omni-channel part.

Create a world class Customer Service model.

Institute an impactful employee training program.

Focus on the small things.

Add a personal touch.

Follow up with your customers.More items…•.

What skills do employers look for in employees?

Top 10 Qualities and Skills Employers are Looking ForCommunication Skills. … Honesty. … Technical Competency. … Work Ethic. … Flexibility. … Determination and Persistence. … Ability to Work in Harmony with Co-Workers. … Eager and Willing to Add to Their Knowledge Base and Skills.More items…•

How do you thank an employee for going above and beyond?

Thank You For Going Above And Beyond While this was not originally your job, you took the time out of office hours and helped without being asked. We were impressed with your leadership skills and the work you produced. You went well above and beyond our expectations and were key to the event’s success.

What is a word for going above and beyond?

What is a synonym for “above and beyond”? Over and above, transcending, transcendent, exceeding, surpassing, outshining, overshadowing, outclassing, outperforming, overmatching, overwhelming, preponderant, preeminent.

How do you go above and beyond for a patient?

6 Ways Nurses Go Above and Beyond for Their PatientsFrom little jokes to life-saving measures, nurses go above and beyond for their patients. … By Meeting Their Patients’ Non-Medical Needs.2) By Connecting and Communicating With Patients on a Personal Level.By Working Exhausting Shifts to Meet the Needs of Their Patients.More items…•

What does it mean to go above and beyond at work?

Going above and beyond the call of duty means doing a little bit more effort (putting in overtime), or doing a little bit more than your job actually requires (mentoring a new hire, or helping a coworker finish a project on time). It essentially means the same thing as “going the extra mile.”

How do you answer Tell me about a time you went above and beyond?

Make sure you use an example that shows you as the leader who exceeded expectations instead of an example that shows you following a coworker’s idea to go above and beyond. Let the interviewer know how much effort and time you dedicated to achieving a better outcome with your extra work.

What is an example of going above and beyond for a customer?

If you’re truly someone who provides excellent customer service you should have many of examples of going above and beyond for a customer. … They called the corporate office, found the person who handled the product archives, and figured a way to get that product (that was many years old) to the client.

What is a word for exceeding expectations?

What is another word for exceed expectations?exceed requirementsgo beyond expectationssurpass expectationsgo above and beyondgo above and beyond the call of dutygo the extra mileoutperformoverperformtranscendoverdeliver

What are three skills you can bring to a job?

Here are some of the most in-demand transferable skills.Motivation and enthusiasm. Your next employer is investing in you, so they need to see that you are enthusiastic about working and motivated in your career. … Initiative. … Organisation and planning. … Communication. … Teamwork. … Leadership skills. … Problem solving. … Flexibility.More items…

What skills are employers looking for in 2020?

10 Skills Employers are Looking for in 2020Complex Problem Solving. The ability to take on a complicated problem and work on solving it has become a high valued asset. … Critical Thinking. … Creativity. … People Management. … Coordinating With Others. … Emotional Intelligence. … Judgment and Decision-Making. … Service Orientation.More items…•

What is a good example of going above and beyond?

Here are some examples of things people do when going above and beyond the call of duty: Working overtime and/or weekends with or without being asked. Doing something outside your job description because a responsible party was unavailable.

How do you exceed your expectations at work?

Manage expectations. … Communicate. … Ask questions. … Display a positive attitude. … Be a team player. … Become self-motivated. … Keep your skills up-to-date. … Be flexible.More items…•

How do you answer why should we hire you?

Make his job easier by convincing him that:You can do the work and deliver exceptional results.You will fit in beautifully and be a great addition to the team.You possess a combination of skills and experience that make you stand out from the crowd.Hiring you will make him look smart and make his life easier.

How do you handle angry customers?

How to Deal with Angry CustomersRemain calm.Practice active listening.Repeat back what your customers say.Thank them for bringing the issue to your attention.Explain the steps you’ll take to solve the problem.Set a time to follow-up with them, if needed.Be sincere.Highlight the case’s priority.

What is your strongest skill?

“What are your greatest strengths?” — best example answers:Ability to learn from mistakes.Creative thinking.Task prioritization.Discipline and determination.Analytical thinking.Communication skills.Dedication and enthusiasm.Interpersonal skills and respectfulness.More items…

How do you exceed performance expectations?

Here are five tips to help you meet and exceed expectations in your job:Know what’s expected of you.Create your own high standards.Be self-motivated.Sharpen your skills.Differentiate yourself from your peers.

What is above and beyond customer service?

My definition of above and beyond is when the company is just a little above average, all of the time. That’s what the best companies do. As a result, they deliver beyond their customers’ expectations. That’s because most of their customers experience average at other places they do business.